Refund Policy

Our refund policy at Doctor Bentley is designed to ensure your satisfaction with our services: 

  1. Service Satisfaction: please contact us within 7 days of your consultation if you are dissatisfied with our services, and we will review your case. We may offer a full or partial refund based on our assessment. 

  2. Medication and Prescription Refunds: Contact us within 30 days of receipt if you encounter issues with the quality or effectiveness of medication purchased through our platform. We may request you to return the unused portion for evaluation, and if confirmed, we will provide a refund or replacement. 

  3. Consultation Cancellation: To cancel a scheduled consultation without a cancellation fee, do so at least 24 hours before the appointment. 

  4. Technical Issues: Notify us promptly of any technical problems preventing access to our services, and we will resolve them or provide a refund. 

  5. Unauthorized Charges: Report any unauthorized charges, and we will investigate and rectify the issue. 

Refunds are processed promptly, with the method depending on your original payment. For assistance or refund requests, contact us at Your satisfaction is our utmost priority.