Frequently Ask Question

Welcome to Doctor Bentley’s FAQs section, where we provide answers to some of the most common questions our patients have regarding our telemedicine services. If you have a question that is not covered here, do not hesitate to contact us for further assistance.

General FAQs

Doctor Bentley is a Texas-based telemedicine company that provides a convenient and accessible way for patients to connect with their healthcare providers from the comfort of their homes. We are committed to revamping the healthcare experience by offering high-quality virtual care services.
Using Doctor Bentley is simple. All you need is a computer, smartphone, or tablet with an internet connection. You can schedule an appointment with one of our healthcare providers, and the consultation will take place via secure video conferencing. After the consultation, prescriptions can be sent to your preferred pharmacy if required.
Our team consists of compassionate healthcare providers, IT technicians, as well as engineers who work together to deliver a complete and affordable healthcare service. Along with that, our providers are licensed professionals dedicated to your well-being.
We accept many different types of payment methods, including credit cards, debit cards, as well as flexible spending account (FSA) or health saving account (HSA) cards. Also, you can securely enter your payment information during the appointment scheduling process.

Consultation Form FAQs

Yes, we take your privacy as well as security very seriously. Our platform complies with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the confidentiality of your health information. All video consultations are encrypted to protect your data.
We offer a broad range of healthcare services, including consultations for general medical issues, mental health support, prescription refills, and more. Please check our services page for a comprehensive list of what we offer.
Yes, we are available to patients both within and outside of Texas. Our virtual care services allow us to reach patients across state lines, making healthcare more accessible to everyone.
We are continuously working to expand our insurance coverage. At the moment, we accept a variety of insurance plans, also we are in the process of adding more. Please check our insurance page for the most up-to-date information.
Please reach out to our support team if you encounter technical difficulties during your consultation. We have technical experts available to assist you and ensure a smooth virtual visit.

Our objective at Doctor Bentley is to provide you with a seamless as well as satisfying healthcare experience. If you have any more questions or need assistance, please feel free to contact us.

We are here to help you take control of your health through virtual care.

So, are you ready to experience the future of healthcare? Schedule an appointment with Doctor Bentley today!