Privacy Policy

DocBentley Inc. HIPAA Business Associate Agreement (BAA)

Effective Date: October 4, 2023

Welcome to Doctor Bentley's telehealth platform! We appreciate your trust in us and want to ensure that your healthcare information is handled with utmost security and care. This Privacy Policy and Healthcare Insurance Portability and Accountability Act (HIPAA) compliant Business Associate Agreement (BAA) highlights our commitment to safeguarding your privacy as well as ensuring the confidentiality of your healthcare data. 

Please read the agreement very carefully. You acknowledge that you have read, understood, and agree to the terms outlined in this agreement by using Doctor Bentley’s telemedicine services. 


We provide a concise summary of this agreement followed by the full legal terms to ensure transparency and clarity. Our Privacy Policy is specially designed to prioritize your privacy, ensuring the secure handling of your health information as well as personal data. 

This agreement covers several critical aspects as follows: 

  1. Definitions: We provide clear definitions of key terms to minimize any potential misunderstandings. 

  2. Our Responsibilities: Details Doctor Bentley’s commitments and responsibilities in compliance with HIPAA Rules.    

  3. Your Responsibilities: Your obligations to maintain data confidentiality as well as comply with HIPAA Rules. 

  4. Termination: Provisions related to Agreement termination.

  5. General Provisions: Legal provisions applicable to both parties. 

This HIPAA Business Associate Agreement highlights the relationship between Doctor Bentley Inc. (Business Associate) and You (Covered Entity). It defines how Doctor Bentley will provide services to you under HIPAA requirements. 

Now, let us delve into the full details of our Privacy Policy and HIPAA Business Associate Agreement. 


  • Agreement: This document includes all the terms and conditions collectively, and notices contained within, and all other terms and policies available on our website.  

  • Breach: Unauthorized use, acquisition, or disclosure of information compromising security or privacy. 

  • Business Associate: Refers to Doctor Bentley Inc.

  • Covered Entity: Denotes you, the user. 

  • Disclosure: Release, transfer, or divulging of information. 

  • Effective Date: The date of the agreement.

  • Doctor Bentley: “We” or “our” refers to Doctor Bentley, including its affiliates, directors, subsidiaries, contractors as well as employees. 

  • HIPAA Rules: security, privacy, breach notification, and enforcement rules.

  • Information: Encompasses Protected Health Information (PHI) and personal information. 

  • Parties: Both you (covered entity) as well as Doctor Bentley Inc. 

  • Personal Information: Information beyond PHI that could recognize an individual. 

  • PHI: Protected health information, electronic or physical, about the health condition of an individual. 

  • Service: The software, applications, products as well as services that are offered by Doctor Bentley Inc. 

  • Unsecured PHI: PHI not made unusable to unauthorized persons. 

  • You: Refers to the user of Doctor Bentley’s services, who is at least 13 years old. 

  • Website: Our website,, and all associated content as well as subdomains. 

Our Responsibilities 

This section outlines Doctor Bentley Inc.’s responsibilities concerning the management and security of your healthcare information.  

  • Disclosure of Information: Doctor Bentley will not use or disclose your or your patient’s information in any unauthorized way. 

  • Securing Information: Doctor Bentley will secure your and your patient’s information to prevent unauthorized use. 

  • Breach of Information: Doctor Bentley will report information breaches as per HIPAA Rules.  

  • Account of Information Request: Doctor Bentley will assist in responding to patient requests. 

  • Subcontractors Compliance: Subcontractors will follow the same restrictions and conditions as Doctor Bentley. 

  • HIPAA Rules Obligations: Doctor Bentley will fulfill obligations under HIPAA Rules. 

  • HHS Compliance: Doctor Bentley will provide important information for HHS compliance.  

Your Health Information Rights 

You have the following health information rights: 

  • Request restrictions on certain uses as well as disclosures

  • Obtain a paper copy of the notice of privacy practices. 

  • Request access to and copies of health records. 

  • Appeal denial of access. 

  • Request record amendments

  • Request communication of health information via alternative means. 

  • Obtain an accounting of certain disclosures

  • Revoke authorizations previously made.

  • Exercise your rights as outlined in this notice. 

To Request Information or File a Complaint  

Contact us at:

Address: 1771 McCoy St, Ste 103 Dallas, TX 75204

Phone: 866-486-2668


Your Responsibilities

This section outlines your responsibilities in maintaining the privacy and security of your healthcare information: 

  • Provide minimum information necessary for the telehealth service. 

  • Follow HIPAA rules to ensure information confidentiality. 

  • Obtain necessary consent or authorization. 

  • Disclose changes affecting HIPAA Rules compliance.

  • Do not request to use or disclosure of information violating HIPAA Rules. 


This section outlines the terms and conditions under which the Agreement probably be terminated:  

  • The term starts on the effective date.

  • Termination due to violation or non-correction of violations.

  • Effect of Termination: Doctor Bentley destroys unnecessary information.

  • Survival of obligation after termination. 

General Provisions

  • Amendments: We may amend this agreement to comply with HIPAA rules as well as other applicable laws. Material changes will be notified at least 7 days prior to taking effect. 

  • Limitation of Liability: Doctor Bentley is not liable for any damages, including indirect or consequential changes, arising from the usage or misuse of our services. 

  • Conflicts with Other Agreements: In cases of conflicts with other agreements, this agreement takes precedence. 

  • Modifications: We reserve the right to modify our services. Your continued use implies agreement with revisions. 

  • Choice and Law; Venue: Parties submit to Texas jurisdiction and agree to bring legal actions related to this agreement in Texas. 

  • Severability: If any part of this agreement is unenforceable, the rest remains in effect. 

  • Electronic Signatures: You agree electronically when logging in.  

  • Counterparts: It is possible to execute this agreement in more than one counterpart.

  • Nature of the Parties' Relationship: Parties are independent contractors. 

  • Interpretation: Ambiguities are resolved to permit compliance with Healthcare Insurance Portability and Accountability Act (HIPAA) Rules. 

  • How to Agree: You agree to the terms by logging in. 

  • Questions: If you have any questions or concerns, feel free to email us at

This comprehensive Privacy Policy and Healthcare Insurance Portability and Accountability Act (HIPAA) Business Associate Agreement (BAA) safeguard your privacy as well as healthcare information. We are committed to providing a secure ecosystem and ensuring compliance with HIPAA Rules. Your trust in Doctor Bentley is of utmost significance, and we strive to deliver the highest standards of privacy along with data protection. 

Thank you for choosing our telehealth platform Doctor Bentley, where your privacy and health are our utmost priorities.